Insurance Claims
Insurance claims don't have to be overwhelming

The insurance claims process can be incredibly overwhelming. There’s so much work that goes into making a proper claim, and having to deal with that while you’re also recovering from unexpected roof damage is stressful. Lone Star Roofing and Gutters is here to help! Our founder, Doug Brooks, has twenty years of experience as a commercial and residential property claims adjuster. When you choose us to repair your damaged roof, Doug and his team will be by your side through every step of the claims process.

So, how does making an insurance claim work? Although the claims process can seem complex, it can be broken down into easy-to-manage steps.

First and foremost, document the damage. If you’re able to inspect the roof yourself, keep an eye out for obvious flaws, like missing shingles. You’ll also want to check for water spots inside your home. If your home has recent water damage, there may be additional roof damage that you can’t see.

Once you’ve taken stock of the damage, give Lone Star Roofing and Gutters a call. Our roofing professionals will conduct a complete inspection, then they’ll talk you through your options for repairing or replacing your roof. You can count on us to give you all of the information you need to make the best choice for your home, including a fair and accurate estimate.

After you’ve decided how to proceed, we will help you file the claim with your insurance provider. Not all carriers cover the same things, so we will go through your policy with a fine-toothed comb before making any recommendations.

Keep in mind that most policies don’t cover the following:
  • Regular wear-and-tear
  • Damage that wasn’t immediately reported
  • Damage caused by neglect

We’ll take note of any issues that we find. If we have recommended repairs, we’ll take care to explain them to you so that you have all the information you need to make the best choice for your home. In the event that we recommend a complete replacement, we’ll work with you to find affordable options. Lone Star Roofing and Gutters is committed to earning your trust, and you can count on our estimates to be accurate and fair.

All of our roofing services come with yearly inspections. Your roof is a major investment, and we want to do all we can to keep it in peak condition. Keeping an eye on your roof will help you to avoid costly repairs in the future.

Our team is happy to answer questions you have about the insurance claims process, as well as our roof repair and replacement services.

Give us a call at (512) 551-0888 to get started.

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